Every first Friday of the month at 12:00 we launch a new collection! In this blog you can see the previews of the upcoming collections with the launch date.
We work with the collections one month in advance. This means that the winter collection will go online in December and the love collection in January. Given that we have had quite a lot of problems with delayed deliveries in the past year, we try to prevent a collection from not being delivered on time.
OP=OP applies to all products from the collections. We buy enough and see what the demand is for. We look at the previous collections and purchase based on that. We cannot say how long the products can be ordered after the launch.
Payment
You can pay in the webshop in the following ways:
iDeal | Bancontact | PayPal | AfterPay | Credit card
We will start processing your order as soon as payment has been received. That is why orders paid via iDeal, Bancontact, AfterPay, PayPal or Credit Card are handled the fastest.
Shipping
If you place an order before 21:30 with items in stock, it will be shipped the same day.
Sometimes this delivery time may be longer. For example, because a product is not in stock. With the products it is always indicated in the product text if this is the case! Your order will be shipped when all products are in stock.
We ship with PostNL. This is a reliable party that we are very satisfied with. It can sometimes happen that a package is delayed. We understand that this is very annoying, but we regret that we cannot directly influence PostNL's processes. Please contact us if the package has not arrived after a week after the shipping email. Then we will find out together what could have gone wrong and find a suitable solution.
Spoedbestelling
If you have a rush order, please contact us prior to your order via e-mail, whatsapp or text message.
Shipping
Delivery can only be made to addresses in the Netherlands, Belgium and Germany.
Do you live in another country? Please feel free to send us an email to find a solution.
Netherlands
We use shipping costs of €3.95 per order that fit through the letterbox and €5.95 for packages.
No shipping costs are charged for orders over €100.
Belgium
All orders are shipped by parcel post. The shipping costs for this are €6.95. Your order is then insured and will be sent with a track & trace code so that you can track where your package is. In recent times, orders are often delivered a day later!
No shipping costs are charged for orders over € 100.