Subscription FAQ scrapbook
How much is the Scrapbook Subscription?
The subscription costs at least € 39.95 excluding shipping costs. This is always a complete set of the upcoming collection.
What products are in the subscription?
It's always a complete set and includes a paper pad, set of 24 quote cards, 4 sticker sheets, 2 washi tapes and a tab for your collection style storage box.
Can I close multiple subscriptions?
Yes, that's possible! You can then choose 2 or more subscriptions in your first order. They are then sent together. The shipping costs are adjusted automatically.
When will the subscription be sent?
I'm going to try to send out the subscriptions for the live corridor. Whether this succeeds every month in practice I do not know. But this I will communicate through social media!
Can I order more products in addition to the complete set?
That certainly can! On the 25th of each month you will receive the payment link for the next collection. A few days before, you'll receive an email with a reminder to add extra items. This can be done easily through your account. Payment then goes together with the complete set on the 25th.
I don't need a complete set. Can I still order the collection?
As always, the collection goes live in 2 drops on the first Thursday of the month, at noon and at 8 pm. Here you can order all items just separately! OP = OP applies to this stock.
I always order with a girlfriend, is that possible with the subscription?
You can take out multiple subscriptions in one order to save shipping costs. Payment does go 1x for all items. You can add additional items later through the account. You can still order together in subscription form!
Can I pause or stop the subscription?
If you don't like a collection or you're on vacation, you can easily pause or cancel the subscription via your account.
Pay
In the webshop you can pay in the following way:
iDeal | Bancontact | PayPal | AfterPay | Credit card
We will start processing your order as soon as payment has been received. That is why orders paid via iDeal, Bancontact, AfterPay, PayPal or Credit Card are handled the fastest.
Shipping
Super fast shipped: delivery time 1-2 working days
Sometimes this delivery time may be longer. For example, because a product is not in stock. With the products it is always indicated in the product text if this is the case! Your order will be shipped when all products are in stock. Delivery time customization is 10-15 working days.
We ship with PostNL. This is a reliable party that we are very satisfied with. It can sometimes happen that a package is delayed. We understand that this is very annoying, but we regret that we cannot directly influence PostNL's processes. Please contact us if the package has not arrived after a week after the shipping email. Then we will find out together what could have gone wrong and find a suitable solution.
Shipping
Delivery can only be made to addresses in the Netherlands, Belgium and Germany.
Do you live in another country? Please feel free to send us an email to find a solution.
Netherlands
We charge shipping costs of € 4.95 per order that fit through the letterbox and € 6.95 for packages or above the € 60 order value.
No shipping costs are charged for orders over € 150.
Belgium
All orders are shipped by parcel post. The shipping costs for this are €7.95. Your order is then insured and will be sent with a track & trace code so that you can track where your package is. In recent times, orders are often delivered a day later!
No shipping costs are charged for orders over € 150.